Account Coordinator
Description
Crowley Webb is looking for a full-time account coordinator to respond appropriately to a variety of client requests, knowing that impeccable customer service is a must. In this entry-level position, you will work with our account service team to manage agency projects on behalf of our clients. Although a lot of time will be spent on the administrative side of our accounts, this is a stepping-stone to many duties of an account executive.
Read on to see if you have what it takes to join a company named one of Buffalo Business First’s Best Places to Work four years running and one of The Buffalo News’ Top Workplaces three years in a row.
RESPONSIBILITIES
- Prepare account service–related documents, such as meeting agendas, meeting reports, timelines, and other client communications and correspondence
- Communicate with clients on an as-needed basis in a professional, efficient manner
- Attend to the needs of the account service team
- Process internal job open forms, job change forms, and other information requests
- Follow up and maintain current work in progress across various agency departments
- Participate in client meetings and conference calls
- Research and develop an understanding of agency clients and their industries
- Seek ways to add value to the client-agency relationship
- Verify production specs
QUALIFICATIONS
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Bachelor's degree in business, communications, or marketing, or comparable work experience in a relevant field
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One year of work experience within an agency setting or completion of a relevant internship preferred
- Knowledge of (or willingness to learn about) data protection (e.g., ISO 27001, GDPR) and maintaining confidentiality
- Proficiency with computer software such as Microsoft Word, PowerPoint, Excel, and Google Drive
- Detail-oriented and comfortable working in a collaborative environment
- Ability to prioritize workload and effectively manage timelines and deadlines
Salary range: $38,025 - $48,750 annually
Salary is always based on the unique set of skills, knowledge, and experience a candidate brings to the position.
At Crowley Webb, we believe that a mix of different experiences, backgrounds, and opinions makes for a healthier work environment and ultimately, better work. For this reason, we actively seek to build a more diverse and inclusive employee base by participating in racial equity training as well as exercises organized by our active, employee-led DEI committee. We do not discriminate due to age, race, color, religion, sex, sexual orientation, national origin, citizenship, disability, military leave or veteran status, genetic information, or any other status protected by applicable federal, state, or local law. We are an Equal Opportunity Employer.